Overview
We provide monitoring of communications and IT networks: availability of devices and links, capacity use, alerting and periodic reports, with clear escalation procedures for incidents.
Capabilities
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Availability monitoring
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Alerting & escalation
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Performance reports
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Proactive remediation
Business value
- Operational continuity : Fewer failures and less unplanned downtime.
- Visibility & control : Documentation and monitoring give a clear view of your environment.
- Data protection : Access controls, backups and recovery plans.
- Defined support : A clear support route that does not depend on chance.
How we deliver
- 1 Current-state assessment Inventory of assets, networks, risks and needs.
- 2 Design & recommendation Solution design, specifications and cost.
- 3 Supply & installation Supply, installation and configuration to best practice.
- 4 Testing & documentation Performance testing and full documentation of diagrams and settings.
- 5 Operation & monitoring Preventive maintenance, monitoring and technical support.